Consumer Affairs Victoria – COVID-19 page
Consumer Affairs Victoria have setup a dedicated COVID-19 page to assist with all the issues relating to this issue. Please visit the page by clicking here.
The Victorian Government announced on April 15 2020 a range of measures to assist tenants facing hardship. Please visit the Consumer Affairs Victoria website for more information on this.
If you are experiencing difficulty making a rental payment when due please contact us as soon as possible to discuss the options. We are committed to working with our landlords and tenants to ensure that no tenant is evicted due to difficulty paying rent due to COVID-19 issues.
Inspections of occupied properties
Private inspections of an occupied/tenanted residential property are permitted to be organised. An inspection is only permitted where an estate agent and one other person (the person for whom the inspection is organised by private appointment) are present at the premises.
An inspection where an estate agent, the prospective tenant/purchaser and a resident of the premises are all present is not permitted. In this case the resident of the premises will have to leave the premises, and should do so for a reason permitted under the SAHD, namely, to obtain necessary goods or services, for care and other compassionate reasons, to attend work or education or to exercise.
Those in isolation or quarantine should not leave their homes.
Inspections of vacant properties
Private inspections of a vacant residential property are permitted to be organised. An inspection is only permitted where an estate agent and one other person (the person for whom the inspection is organised by private appointment) are present at the premises.
Inspections of tenanted properties
Inspections by vendors or landlords
A vendor or a landlord wanting to enter a property to inspect it is permitted to do so if they have served a valid notice to enter the premises under the Residential Tenancies Act 1997.
Inspections by estate agents
An estate agent is permitted to enter residential premises to exercise lawful duties as part of the exercise of their occupation, including to inspect a property on behalf of a landlord or vendor.
Restrictions on indoor gatherings do not apply to an estate agent entering an indoor space where it is necessary to enter a property in the exercise of their occupation. Accordingly, an estate agent may enter premises to conduct an inspection on behalf of a landlord or vendor irrespective of the number of residents of the property present at the time.
Estate agents, vendors or landlords conducting any inspection should ensure compliance and high levels of hygiene. See the Department of Health and Human Services (DHHS) information on appropriate cleaning and disinfecting.
More activities may be restricted as the coronavirus (COVID-19) progresses. Estate agents should monitor the DHHS website for up-to-date information.
Routine inspections for rental accommodation
The Government has not banned rental inspections as part of the COVID-19 stage 2 shutdown. However Savoy Real Estate has taken a position of not conducting routine inspections at this time. These routine inspections will be rescheduled at a later date.
Constant monitoring of information
We are keeping updated daily with information being provided by both Federal and State Governments, as well as peak bodies such as REIV.
Savoy Real Estate has always been at the forefront of digital technology, and this has assisted us to immediately transition to an environment where our entire team is now working in isolation. If you’d like to contact us, we are responding promptly to email and telephone enquiries. Please use the following contact details;
David Hooper 0400 220 779 [email protected]
Hayley Philpot 0499 158 338 [email protected]
Con Kyriacou 0428 664 104 [email protected]
John Fry 0429 982 045 [email protected]
Jess Fouet 0417 787 985 [email protected]
Katrina Bird 0418 677 370 [email protected]
Matthew Batt 0409 804 768 [email protected]
Taylah Mcowan 0455 666 399 [email protected]